10366 Liberty Rd. S.
Powell, OH 43065 (map)

Phone: 614-766-5040
Get a Free Estimate or Schedule a Service Visit

2621 Blankenbaker Rd.
Louisville, KY 40299 (map)

Phone: 502-762-9966
Get a Free Estimate or Schedule a Service Visit

 We can save you up to $300 off your water remediation costs (5% off your deductible up to $300).

What is the process of Water Restoration (Water Extraction)?

Evaluation

We first assess the source of the flooding to determine the safest remedy. The assessment will also consist of moisture reading, humidity readings, clear water or black water determination, when the flooding occurred and the length of time the water has been sitting.

Preparation

We will safely remove all furniture in the affected area and determine if the furniture can be saved.  Once all the items are removed from the affected carpet, the extraction process will begin.

Extraction

We will use our state of the art water extraction equipment to make sure the process is done quickly and thoroughly.  This will allow for a much more rapid dry time.

Carpet and padding

Depending on the amount of water and the length of time the flooding occurred we may need to remove the carpet and the padding.  Most cases will require us to remove the padding.  This is done for the safety of your home and family.   The technician will notify you before this is done.

Drying

Technicare always uses the most advanced equipment available.  We will determine how many turbo dryers and dehumidifiers it will take to complete the job in a safe, timely manner.  This equipment is rented on a daily basis.  Most damages are completely dry with in 2-3 days.  You are financially responsible for the equipment while it is on your property.

Return visits

During this time the equipment will need to be left on, and a technician may come DAILY to monitor equipment, and to check moisture and humidity readings.  The technician will then notify you of the progress.

Completion of job

Once everything is completely dry, we will return to pick up equipment, install new padding if applicable, reinstall carpet if it was saved, move back all furniture and clean all affected areas.  The cost for all supplies will be predetermined and included in the estimate given to you at the beginning of the job.

What is covered with the estimate I've been given?

     Technicare will come to your home to evaluate damages that have occurred to your property due to flooding.  You will receive an approximate time in which the work will be completed, as well as the approximate cost to do the job correctly.  We must stress that these are only estimates and the price is subject to change due to unforeseen incidents that can only be determined once the work is started.  Any additional cost will be communicated to you immediately.  The cost of supplies and all measurements will also be included in the estimate.  Due to the complex nature of the estimate, there is an estimate charge of $125.00.

Do I need to remove furniture from the affected areas?

Technicare technicians will move most furniture and items.  We ask that all valuables, breakables and clothing are removed from affected areas before the work is begun.

How much time will this process take?

Because all flooding is different, there is no set amount of time for the process to be completed.  Typically, everything is dry within 2-3 days but the re-installation of padding, tacking down or reinstalling existing carpet, and cleaning may not be done right away due to scheduling conflicts and material back order.   All work will be done as efficiently and effectively as possible.  An estimated time will be given during the evaluation process.

How will I communicate with the project manager?

     A technician will be assigned to your job, at which point he will contact you and exchange all important contact information.  We want you to feel safe and confident that Technicare is doing an outstanding job.  You are encouraged to contact the technician at anytime if any questions arise.

How often will someone come to my house?  

We may need to come to your home daily to monitor the equipment and readings.  We will contact you to make arrangement for monitoring.  If you cannot be home, it is best to make arrangements to allow the technician to enter. i.e. garage codes or neighbors with access.  We want all of our clients to feel assured that their property is safe when they are not home, Technicare completes background checks on ALL employees, and is licensed, insured and bonded.

What if I change my mind regarding trying to save the carpet or padding?

Technicare will work with you to make sure the best option is determined before the job is started.  However, if any changes are made once the job has started; the technician will go over any new charges and process with you.

Is the cost of padding included in my price and does Technicare replace carpet?

All cost of material will be included in the estimate.  Technicare will only reinstall existing carpet that is being saved.

How do I pay for the job?

It is best to determine if the job will be submitted to insurance or if you will be paying for the services yourself.  If the job will be paid for by the insurance company then we will need the insurance adjusters name, contact number, fax number, and your claim number.  The deductible is due upon completion of work.  If you will be paying for the job then payment is due upon completion of work.